To not only survive but thrive in today’s competitive eCommerce arena, you know you need to not only meet but exceed customer expectations. That means providing products they want, delivering those products flawlessly and on time, and pricing at a cost that makes sense (and cents).
So, what does that have to do with fulfillment? A whole lot! And the right fulfillment partner can provide value-added services that help your company stand head and shoulders above your competitors.
Value-Added Services
When researching fulfillment services, don’t just look at how quickly products are delivered, though that is very important. Some fulfillment services provide value-added services that can save you time and money, enhance the customer unboxing experience, and help you stand out against the competition. For example:
- Custom branded packaging
Presentation is key, and custom packaging is a great way to differentiate your brand. - Kitting
QuickBox specializes in creating kitted inventory from components, and we have all the knowledge necessary to perform this service cost effectively, consistently, and quickly. - Small parcel shopping
A great partner can help you save on your shipping costs! - Returns processing
A seamless return process is critical for building positive customer relationships. - Product labeling, rework, and repair
Some partners will even help to ensure all your inventory is fit for sale.
All of these opportunities help you grow, improve customer service, and evolve for the changing needs and interests of your customers, whether your business sells direct to consumer, business to business, or across multiple channels. What’s more, value-added services can save you time and money, so you can focus on what you do best – connecting with your customers and optimizing sales!
QuickBox provides these and other 3PL services, including a unique value-added service through our Private Label program, which enables brands to expand their product line quickly with trending health, wellness, beauty, and pet care products.
Ready to learn how QuickBox can help your business? Reach out to us to discuss your unique logistics needs. We don’t make you fit into our “Box” – we build a “Box” to meet your changing needs!
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