The 3Ps of 3PL Success: People, Platform, Process

Successful companies realize that with growth comes opportunities. But it can also come with growing pains and unexpected new challenges – especially as it relates to shipping, fulfillment, and logistics. This can explain why up to 90% of Fortune 500 businesses along with organizations at nearly every level look to 3PL (third-party logistics) companies for help.

Expert 3PL companies provide not just a place to house inventory, pick, pack, fulfill, and ship products. They also help remove headaches, decrease overhead costs for postage and technology, and optimize your business for greater success.

Yet a lot depends on the 3PL partner you pick. Many provide a one-size-fits-all solution that may be good for smaller companies. Others provide more customized options for the big brands.  A great partner like QuickBox recognizes that an integration of the right people, platform, and process will help your company enjoy more opportunities and a whole lot less pain as you grow, while saving you overall costs.

The 3Ps of 3PL Success

1. People. We’d argue the most important P is your relationship with your 3PL support team (i.e., the people you work with). Having a seasoned and dedicated account manager provides a whole new level of client services because they know you, your business, your goals, and how you define success. They can help you navigate through the complex fulfillment process while prioritizing your plan for growth.
   
   
2. Platform. If you’re running a growing business, you likely know how important it is to keep track of every order and ensure packages are delivered seamlessly. We have more access to information today than ever before, and all that data can become overwhelming.
   
   Fortunately, the right technology platform can provide the information you need in a way that helps you make sense of it, delivering meaningful insights to help you focus on what’s most important to you and your business.
   
   
3. Process. The last piece of the 3PL puzzle is an efficient and effective process to ensure every order is packaged correctly and delivered on time and on budget to meet your customers’ high expectations. That includes warehouse and inventory management, order fulfillment, shipping, exchanges, returns, customer support, and more.

QuickBox delivers the complete package – with the right people, platform, and processes – to help you optimize your 3PL experience so you can focus on the other important aspects of your business’ growth, like developing, marketing, and selling products your customers love.

Ready to learn how QuickBox can help your business? Reach out to us to discuss your unique needs and how our 3Ps can help your company not only grow but thrive!